About Lake Medical Imaging,
The Villages, Florida

Lake Medical Imaging in The Villages, Florida, is the first independent outpatient imaging center in the nation to be designated a Diagnostic Imaging Center of Excellence by the American College of Radiology. State-of-the-art technology and more than 250 professional employees aim to provide a modern, comfortable and safe experience at any of their six imaging centers.

Having served the community for over 50 years, the employees at Lake Medical Imaging know what it takes to create a personalized and efficient care experience. Combined, the facilities average anywhere from 900 to 1,000 patient exams per day covering everything from CT Scans to MRIs.

The Problem

With an increasing need to provide better ordering processes and results delivery to their referral practices, Lake Medical Imaging sought a solution that could work with their existing picture archiving communication system (PACS). Having an extensive referral base means having to accommodate numerous different EMR systems. Mike Rosa, Director of IT for Lake Medical Imaging as well as the one charged with maintaining their systems and finding solutions for any technical challenges said, “A big hurdle is the interface, especially with our referring offices and their EMRs”. The time it can take to integrate these systems, perfect an interface and work through the kinks can be costly for a company that relies on handling hundreds of patient visits and diagnostic services a day.

The Solution

After conducting their research, they turned to the experts at Tangible Solutions. Their Integration Platform as a Service (iPaaS) solution helped the company establish connections to Tangible’s cloud, all while saving money along the way.

“Tangible has saved our enterprise a lot of money over the years with their hub and spoke model…They also work directly with EMR vendors, which takes the workload off of our plate. It’s an invaluable feature to offer their customers.” – MIKE ROSA, DIRECTOR OF IT

“The PACS integration process was demanding and difficult at times,” Rosa said. “Our work with Tangible was smooth
and easy. Tangible handled getting all of our customers connected to their cloud, which saved us from having to hire
or reallocate internal staff, a win for everyone involved.”

Looking Ahead

Working with Tangible Solutions made the typically tedious process of integration simple for the professionals and patients at Lake Medical Imaging, and they still work together today.

“Tangible continues to help us with our growing interface demands from our referring practices,” Rosa explained. “They’re always easy to work with, we save a ton of money on interfaces and they work directly with thirdparty vendors so we don’t have to.”


Tangible Solutions is a premier healthcare IT solution provider serving companies of all sizes throughout the country. Our Happe branded services offer a range of solutions for physician offices, reference labs, state registries, imaging centers and many other healthcare service providers. Whether the need is an EHR system, patient notification, or data interfaces to multiple entities, our staff and solutions stand ready to meet your needs. Our success and growth is rooted in a deep commitment to providing outstanding customer service and support. That means we work to develop a lasting relationship to serve as your trusted partner, ready to take on the technical challenges you face on a daily basis.

There’s never been a better time for your practice to get connected and move into the future. Start a conversation with us soon, and get Tangible results from your move to innovate.